NHTSA Complaint #10266104 — 2004 BMW 325XI

I RECENTLY REPLACED ALL FOUR TIRES ON MY PASSENGER CAR (2004 BMW 325XI). AFTER DOING RESEARCH ON WHICH TO BUY, WE BELIEVED THE RATING IN CONSUMER'S REPORTS AND PURCHASED 4 CONTINENTAL PRO CONTACT TIRES (ORDER WAS PLACED ON 3/3/2009 AND THE TIRES WERE INSTALLED AT TIRE RACK ON 3/6/2009). I HAD A SERVICE CALL ON THIS CAR IN FEBRUARY (2/10/2009) AND THE RECORDED MILES FROM THE VOB SERVICE DEPARTMENT WERE 29,750. ON THE DAY OF THE INCIDENT (4/18/2009), THE MILES ON THIS CAR WERE 30,906. THEREFORE, THE NEW TIRES HAD FAR LESS THAN 1000 MILES ON THEM. AT ABOUT 8:15 PM ON 4-18-2009, WE HAD A TIRE BLOWOUT (RIGHT REAR TIRE) GOING CLOSE TO 70 MPH ON I-95 IN MARYLAND. THE STEEL SIDEWALL COMPLETELY SEPARATED ON THIS TIRE. MY HUSBAND WAS DRIVING AND STRUGGLED TO GET THE CAR OVER TO THE SHOULDER OF THE ROAD. ALTHOUGH IT WAS VERY DANGEROUS (IT WAS DARK AND LOTS OF TRUCKS AND CARS WERE SPEEDING ON THE HIGHWAY) WE EXITED THE CAR BECAUSE WE WERE CONCERNED ANOTHER VEHICLE MIGHT REAR END IT (EVEN THOUGH THE FLASHERS WERE ON). WE CALLED THE POLICE BECAUSE WE WERE HAVING TROUBLE GIVING THE EXACT LOCATION ( WE WERE NOT BY A MILE MARKER) TO A TOWING SERVICE. THE POLICE DID NOT COME OUT. WE EVENTUALLY GOT A TOW TRUCK TO CHANGE THE TIRE. LUCKILY MY SPARE WAS FULL SIZED AND IN GOOD SHAPE. MY RIM AND THE TIRE ITSELF DO NOT LOOK LIKE THERE WAS A MAJOR ROAD HAZARD. WE BELIEVE THE TIRE FAILED. AFTER THE BLOW OUT INCIDENT, MY AUTOMATIC BRAKING SYSTEM LIGHT IS LIT. WE DON'T KNOW IF THE ABS SYSTEM HAS BEEN AFFECTED. ALTHOUGH WE COULD HAVE BEEN KILLED (THIS WAS VERY SCARY) NO ONE WAS INJURED. WE ARE TRYING TO GET A RESPONSE FROM THE TIRE INSTALLER (TIRE RACK) AND THE TIRE MANUFACTURER (CONTINENTAL). *TR