NHTSA Complaint #11419329 — 2004 BMW 325XI

The contact owned a 2004 BMW 325XI. The contact stated while driving 45 mph, the vehicle was struck by another vehicle on the passenger’s side causing the passenger’s side mirror to detach from the vehicle. The contact loss control of the vehicle and crashed into the median. The vehicle rolled and then came to a complete stop. The contact stated that the air bags failed to deploy. Additionally, the dashboard collapsed and the rear-view mirror detached from the windshield. The vehicle was towed from the scene of the crash. The contact received injuries to the chest, ribs, neck, and breast for which medical assistance was sought. A police report was filed. The contact stated that the driver's frontal air bag was previously replaced under NHTSA Campaign Number: 15V318000 (Air Bags). The vehicle was destroyed. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 100,000.