NHTSA Complaint #10266052 — 2007 CHEVROLET HHR

TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE REAR GLASS SHATTERING IN HER VEHICLE. WHEN ENTERING THE VEHICLE, SHE HEARD A LOUD NOISE. SHE TURNED AROUND TO INSPECT THE NOISE AND NOTICED THAT THE REAR GLASS WAS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE WINDOW WAS REPLACED AT THE COST OF $250. A YEAR AND A HALF LATER, THE REAR GLASS SHATTERED AGAIN. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR REPAIR AND WILL NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 48,000.