NHTSA Complaint #10265673 — 2006 DODGE DURANGO

WITH OUR 2006 DODGE DURANGO, THERE IS A SHAKE OF THE TRANSMISSION BETWEEN 40-50 MILES AN HOUR. WE FIRST TOOK THE TRUCK IN TO THE CHRYSLER DEALERSHIP WITH THIS PROBLEM AND A LEAK THEY REPLACED THE FRONT END DIFFERENTIAL. AFTER THIS THERE HAVE BEEN 3 TRANSMISSION LEAKS THAT THEY HAVE REPAIRED. THE TRUCK CONTINUES TO HAVE THE SAME SHAKING SO WE TOOK IT TO ANOTHER CHRYSLER DEALERSHIP. WITH THIS DEALERSHIP, THEY WENT ON A TEST DRIVE WITH US AND WERE ABLE TO RECOGNIZE THE SHAKING. IT IS NOTED THAT THIS IS A PROBLEM WITH OUR VEHICLE AND WHEN CALLING THE CHRYSLER STAR CENTER THEY SAY THAT THIS IS THE WAY THE TRUCK IS DESIGNED AND THERE IS NO CURRENT FIX FOR THE PROBLEM! WE WERE TOLD BY THE CHRYSLER DISTRICT MANAGER THAT WE NEED TO WAIT FOR CHRYSLER TO MAKE A FIX FOR THE PROBLEM. THEY SAY THAT THE SHAKING WILL NOT CAUSE ANY PROBLEMS, BUT AS I SAID EARLIER, WE HAVE HAD MULTIPLE TRANSMISSION LEAKS. WHEN WE WERE CONTACTED ABOUT EXTENDING OUR WARRANTY, WE WERE DENIED DUE TO THERE BEING A CLAIM AGAINST CHRYSLER. BECAUSE OF THE SHAKING OF THE TRUCK, WE ARE UNABLE TO PULL OUR TRAVEL TRAILER THAT IS THE MAIN PURPOSE OF THIS VEHICLE. WHEN WE DID DRIVE THE TRUCK PULLING THE TRAILER THAT IS MUCH LESS THAN THE TOWING CAPACITY OF THE VEHICLE, IT SHAKES BAD ENOUGH TO SHAKE CUPS OUT OF THE HOLDERS. WE NOW HAVE TO USE SOMEONE ELSE'S VEHICLE TO PULL OUR CAMPER. *TR