NHTSA Complaint #10265531 — 2001 LEXUS RX300

WAS DRIVING HOME FROM MINNESOTA TO PENNSYLVANIA IN MY 2001 LEXUS RX300 ON JUNE 28TH, 2008; AND MY TRANSMISSION WENT OUT ON ME. I WAS ON A MAJOR HIGHWAY AT NIGHT TIME IN THE POURING RAIN AND IT FELL DOWN TO 5 MPH. I FOUND THE NEAREST EXIT AND HAD IT TOWED TO THE NEAREST GARAGE WHERE I REBUILT LEXUS TRANSMISSION WAS INSTALLED, AT A COST OF $,4600.00. I RECEIVED A TWELVE MONTH UNLIMITED MILEAGE WARRANTY ON THE TRANSMISSION FROM LEXUS. MY SUV HAD APPROXIMATELY, 112.000 MILES ON IT AT THIS POINT. NOW, LESS THAT 10 MONTHS LATER, I HAVE METAL CHIPS IN MY FLUID AND WAS TOLD THAT I NEED YET ANOTHER TRANSMISSION, AT A COST OF OVER $4,000; AS THE DEALER HERE IN MY STATE WON'T HONOR THE LEXUS WARRANTY. I HAVE BEEN BACK AND FORTH ON THE PHONE WITH THE DEALER HERE AND THE DEALER IN OHIO AND WAS TREATED VERY RUDELY BY THE DEALER HERE. I WAS INFORMED THAT EVEN THOUGH LEXUS ISSUED THE WARRANTY, THEY CAN NOT FOLLOW THROUGH WITH IT, EVEN THOUGH THE DEALER IN OHIO SAID THAT THEY HAVE TO. I AM COMPLETELY AT MY WITS END. I CALLED THE 1-800 NUMBER FOR LEXUS AND HAVE ALSO CONTACTED MY ATTORNEY. SOMEONE NEEDS TO ADMIT THAT THERE ARE SEVERE TRANSMISSION PROBLEMS WITH THESE VEHICLES, AND QUIT TRYING TO PASS OVER US; THE PEOPLE THAT PAID FOR THEM. IF THERE IS A CLASS ACTION SUIT IN THE MAKING, I ANT TO BECOME A PART OF IT. THE WHOLE IDEA OF "CUSTOMER SATISFACTION" FLEW OUT THE WINDOW AND LEXUS DEALERS NEED TO BE REMINDED WHERE THEIR PAYCHECKS COME FROM. I WAS TREATED RUDELY TODAY , WITHOUT REASON; AND HERE I SIT WITH A WARRANTY THAT I CAN'T USE TO GET MY VEHICLE FIXED. *TR