NHTSA Complaint #10441812 — 2001 LEXUS RX300

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10441812
Vehicle	2001 LEXUS RX300
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 1, 2011
Date Filed	December 30, 2011
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE TRANSMISSION OF MY 2001 LEXUS RX300 WITH ONLY 83,000 MILES, JUST FAILED. THIS CAR WAS FULLY AND TIMELY SERVICED BY LEXUS AND IS OTHERWISE IN PRISTINE DRIVING CONDITION. WE NOTICED THE PROBLEM MONTHS AGO WHEN WE EXPERIENCED ENGINE HESITATION AND TRANSMISSION RELATED SYMPTOMS, BUT OUR LEXUS DEALER CHECKED THE CAR AND ASSURED US IT WAS FINE. MY WIFE AND SON CONTINUED TO DRIVE THE CAR AND WERE EXPOSED TO DANGEROUS DRIVING SITUATIONS DUE TO ENGINE HESITATION AND FAILURE TO ACCELERATE. DESPITE TRANSMISSION RELATED SYMPTOMS AND FULL KNOWLEDGE OF WIDESPREAD TRANSMISSION FAILURES THE LEXUS DEALER DID NOT RAISE ANY WARNINGS WITH US AND ASSURED US THE CAR WAS FINE AND SAFE TO DRIVE. WHEN LEXUS FINALLY ACKNOWLEDGED IT WAS THE TRANSMISSION ALL ALONG, I WAS SHOCKED TO LEARN HOW WIDESPREAD, PERVASIVE AND WELL DOCUMENTED THIS PROBLEM IS AND HOW UNSAFE THIS CAR IS TO DRIVE GIVEN THE DANGEROUS EFFECTS OF TRANSMISSION FAILURE WHILE DRIVING. AS AN ATTORNEY I WILL NOT LET THIS REST AND WANT TO KNOW WHY NHTSA IS NOT TAKING ACTION ON THIS, AND WHY LEXUS IS NOT RECALLING THIS VEHICLE. *KB

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