NHTSA Complaint #10265503 — 2001 TOYOTA TACOMA STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10265503
Vehicle	2001 TOYOTA TACOMA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	April 11, 2009
Date Filed	April 15, 2009
Mileage	68,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

2001 TOYOTA TACOMA WITH DIAGNOSED RUST PERFORATION TO FRAME. TOYOTA INSTITUTED A BUYBACK PROGRAM FOR 1995 THROUGH 2000 FOR THIS ISSUE, BUT WILL NOT HONOR THIS COMMITMENT TO VEHICLES POST THIS WINDOW THAT EXPERIENCE THIS SAME SAFETY ISSUE. TOYOTA WILL ONLY REPLACE FRAMES AS COUNTERMEASURE TO THIS ISSUE AND WILL NOT WARRANT THIS TEARDOWN/REASSY PROCESS THAT WILL BE PERFORMED AT DEALERSHIPS (NOT RETURN TO FACTORY FOR REWORK) WHICH WILL LEAVE THE CONSUMER OPEN TO ADDITIONAL VEHICLE (SAFETY) CONCERNS AND NO COMMITMENT FROM TOYOTA THAT THIS PROCESS WILL NOT AFFECT RESALE VALUE AS WELL. THIS IS AN UNACCEPTABLE AND UNSAFE STANCE. I HAVE CONTACTED TOYOTA CUSTOMER CARE AND ASSIGNED CASE NUMBER 0904119004 AND AWAITING FEEDBACK. *TR

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