NHTSA Complaint #10264338 — 2000 DODGE DURANGO

I AM THE ORIGINAL OWNER OF MY 2000 DURANGO SLT 4X4, SINCE THE TIME OF PURCHASE IN 2000. I HAD MY VEHICLE IN THE SHOP FOR THE REAR ROOF A/C FAN MOTOR GOING ON AND OFF EVERY TIME I AM IN THE CAR WHILE THE A/C SWITCH IS OFF. I HAVE ALL RECORDS AND CAN CONTACT THE DEALER FOR PROOF THAT THIS ISSUE WAS REPORTED, INSPECTED AND WORKED ON NUMEROUS TIMES AND NEVER RESOLVED. 9 YEARS LATER, AND THE PROBLEM STILL PERSISTS AND HAS LEFT ME QUITE UNHAPPY ESPECIALLY WHEN THIS VEHICLE WAS MY FIRST PURCHASE ON MY OWN AND I'M REMINDED OF THE ISSUE EVERYTIME I'M DRIVING THE CAR. I HAVE NO OTHER COMPLAINTS EXCEPT FOR THIS A/C ROOF UNIT FAN MOTOR GOING ON AND OFF ON ITS OWN FOR UNKNOWN REASON. SOMETIMES, IT MIGHT STOP IF I PLAY WITH THE TEMPERATURE AND FAN CONTROLLERS ON THE FRONT DASH, BUT HAS NOT BEEN SPECIFIC. I HAVE EVEN SPOKEN TO THE DEALER MANAGER WHERE I PURCHASED THE VEHICLE WITHIN DAYS AND WEEKS AND CONTINUED TO MONTHS AFTER NUMEROUS UNRESOLVED REPAIR ATTEMPTS TO CLAIM UNDER THE LEMON LAW AND THE DEALERSHIP GUIDED ME OTHERWISE. EVEN THOUGH ITS BEEN 9 YEARS, I STILL OWN THE VEHICLE AND REALLY DO WISH TO RESOLVE THIS ISSUE AS I PLAN TO CONTINUE TO DRIVE THIS VEHICLE FOR AS LONG AS POSSIBLE AS I DO KEEP IT ROUTINELY MAINTAINED AND SERVICED. AN ADDITIONAL INQUIRY OR COMPLAINT IS THE AWFUL OIL SLUDGE BUILD UP NEAR AND AROUND THE OIL CAP AND RESERVOIR INTAKE WHERE THE OIL IS ADDED. I WAS ALSO INFORMED BY MY MECHANIC THAT THE HEADERS WERE CLEANED FROM SLUDGE BUILD UP. I LOOKED THIS ISSUE UP ONLINE AT THE DODGE FORUMS AND THIS SEEMS TO BE A VERY COMMON PROBLEM. AT THIS TIME, I HAVE NOT HAD ANY OTHER ISSUES IN REGARD TO THE SLUDGE BUILD UP BUT MY MAIN CONCERN IS THE REAR FAN SINCE I CANNOT FIND ANY RELATED INFORMATION TO REPAIR THIS PROBLEM. PLEASE TAKE THE TIME INTO THIS REAR A/C MATTER, AND RECOMMENDATIONS FOR THE SLUDGE PREVENTION OR MAINTENANCE, IT WOULD BE GREATLY. *TR