NHTSA Complaint #10264077 — 2005 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10264077
Vehicle	2005 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	April 3, 2009
Date Filed	April 3, 2009
Mileage	42,558 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I HAVE A 2005 HIGHLANDER AND IT HAS 45K ON IT. I HAVE JUST RECENTLY NOTICED THIS CLUNK/KNOCK NOISE EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT 5 DEGREES OFF CENTER. THE TOYOTA DEALERSHIPS SERVICE DEPARTMENT ADVISED SPENDING $140 ON GREASING THE INTERMEDIATE STEERING SHAFT AND THE PROBLEM SHOULD GO AWAY, BUT THE MORE I READ UP ON THIS PARTICULAR ISSUE, THE MORE I'M REALIZING THAT THIS IS A DESIGN FLAW AND THAT IF I BANDAGE THE PROBLEM NOW, IT'LL ONLY COME UP AGAIN IN FUTURE MILEAGE. THIS SHOULD TOTALLY BE A TOYOTA RECALL BECAUSE IT DIRECTLY AFFECT SAFE DRIVING. I'M JUST WONDERING HOW I CAN ESCALATE THIS COMPLAINT TO THE TOP? *TR

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