NHTSA Complaint #10263781 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10263781
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 8, 2008
Date Filed	March 31, 2009
Mileage	80,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

IN DECEMBER 2008 MY 2002 FORD EXPLORER, EDDIE BAUER WAS HAVING PROBLEMS SHIFTING GEARS AROUND 30-40 MPH. THE RPM'S WOULD REV UP HIGH THEN JUMP INTO THE NEXT GEAR. AT TIMES IT SOUNDED LIKE SOMETHING WAS ABOUT TO BREAK BECAUSE THE JUMP AND NOISE IT MADE WAS SO LOUD. I TOOK IT INTO A CAR SHOP AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. SO I PAID FOR A REMANUFACTURED TRANSMISSION AND WITHIN 3 MONTHS MY CAR IS DOING THE SAME EXACT THING. I HAVE HAD TO TAKE IT BACK 2 MORE TIMES SINCE BRINGING IT IN MARCH 18. I THEN STARTED RESEARCHING ONLINE 2002 EXPLORER TRANSMISSION PROBLEMS AND HAVE FOUND AN OVERWHELMING AMOUNT OF COMPLAINTS ABOUT THE SAME EXACT THING. *TR

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