NHTSA Complaint #10263235 — 2004 SATURN VUE

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10263235
Vehicle	2004 SATURN VUE
Component	SUSPENSION:FRONT
Date of Incident	March 27, 2008
Date Filed	March 27, 2009
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE ALIGNMENT APPEARS ABNORMAL AND CAUSES THE VEHICLE TO STEER IN UNINTENDED DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE STRUT MOUNTS IN THE FRONT SUSPENSION FAILED. THE TECHNICIAN ADDED THAT BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY, THE CONTACT WOULD HAVE TO REPLACE THE STRUT MOUNTS AT THE COST OF $450. THE VEHICLE WAS REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 04/21/09. *LJ UPDATED 04/21/09.*JB

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