NHTSA Complaint #10262384 — 2008 TOYOTA SEQUOIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10262384
Vehicle 2008 TOYOTA SEQUOIA
Component STEERING
Date of Incident
Date Filed
Mileage 763 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

WHILE TRYING TO ADJUST MY STEERING WHEEL, I PULLED THE LEVER AND A PIECE FELL ON TO THE FLOOR THE SIZE OF A HALF DOLLAR. NOW MY STEERING WHEEL DOES NOT LOCK WHILE I DRIVE. THE TOYOTA SERVICE DEPARTMENT STATED THAT I NEED TO MAKE AN APPOINTMENT, WHICH NONE ARE AVAILABLE FOR 2-3 WEEKS. THEY SUGGESTED I GO BACK HOME AND MAKE AN APPOINTMENT AND WAIT. I WAS ONLY 2 MILES FROM THE SERVICE DEPARTMENT WHEN THIS HAPPENED, SO I TOOK THE VEHICLE IN, AND TOLD THEM THEY ARE KEEPING THE CAR UNTIL IT IS FIXED. I AM GLAD I WAS ALONE, AND NOT DRIVING AT 55MPH ON THE HIGHWAY WHEN THIS OCCURRED. *TR

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