NHTSA Complaint #10262380 — 2007 CHEVROLET UPLANDER

TL*THE CONTACT OWNS A 2007 CHEVROLET UPLANDER. WHILE DRIVING LESS THAN 60 MPH, THE CONTACT NOTICED IN THE REARVIEW MIRROR THAT THE DRIVER'S SIDE DUAL AUTOMATIC DOOR WAS FULLY AJAR. HER CHILD WAS SEATED IN THE REAR OF THE VEHICLE AND SHE WAS CONCERNED ABOUT SAFETY. OFTENTIMES, THE PASSENGER SIDE DUAL AUTOMATIC DOOR WOULD NOT ENGAGE FULLY AND WOULD ALSO OPEN WHILE IN TRANSIT. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND WAS SCHEDULED FOR A FOURTH REPAIR. THE DEALER ONCE STATED THAT THE FAILURES WERE CAUSED BY A SMALL BAG IN THE VEHICLE THAT WAS ENGAGING THE SENSORS. THE BAG WAS REMOVED, BUT THE FAILURES CONTINUED. ON A SEPARATE OCCASION, THE DOORS BEGAN TO CLOSE ON THE CONTACT WHILE SHE WAS STILL IN THE DOORWAY. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE SENSORS, THE ROLLER, AND OTHER PARTS THAT PERTAINED TO THE DOOR; HOWEVER, THE FAILURES CONTINUED. AS OF MARCH 18, 2009, THE VEHICLE HAS NOT BEEN REPAIRED PROPERLY. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 12,000.