NHTSA Complaint #10566258 — 2007 CHEVROLET UPLANDER

STARTING SOON AFTER I BOUGHT THE VAN, I RAN INTO THE ISSUE OF THE PASSENGER POWER SLIDING DOOR NOT WANTING TO CLOSE. IT WOULD ALMOST LATCH AND THEN BOUNCE BACK. I WAS ABLE TO FIX THE PROBLEM BY OPENING AND RECLOSING THE DOOR. THIS HAPPENS ONCE TO TWICE A WEEK. I CAN FIND NO PREVIOUS SERVICE RECORDS ON THE DOORS ON THIS VAN, BUT I CANNOT BELIEVE IT DID NOT OCCUR WITH THE PREVIOUS OWNER. BASED ON THE NUMEROUS OTHER ONLINE COMPLAINTS I HAVE SEEN ON THIS AND SIMILAR ISSUES, I HAVE ELECTED NOT TO TAKE IT TO THE DEALERSHIP. I DO NOT HAVE THE CONFIDENCE THAT GM COULD OR WOULD BE WILLING TO FIX THIS PROBLEM. ON THAT NOTE, I AM FURTHER DISHEARTEN BY THE FACT THAT YOUR OWN INVESTIGATION RESULTED IN SERVICE BULLETINS, LETTING GM OFF THE HOOK FOR A CLEARLY FLAWED DESIGN ON THE ENTIRE DOOR AND ALL OF ITS MOVING PARTS. I AM SUBMITTING THIS COMPLAINT TO PUT IT ON RECORD, ANY ACTION WILL BE TOTALLY UNEXPECTED. *TR