NHTSA Complaint #10262122 — 2000 FORD FOCUS

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10262122
Vehicle	2000 FORD FOCUS
Component	SUSPENSION:FRONT
Date of Incident	February 2, 2009
Date Filed	March 17, 2009
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SUDDENLY, THE FRONT END COLLAPSED WITHOUT WARNING. THE VEHICLE EXHIBITED FRONT SUSPENSION FAILURE AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE CAUSED THE STRUTS TO SEPARATE FROM THE AXLE. THE TECHNICIAN REPLACED BOTH FRONT STRUTS, AXLE, AND BOTH SWAY BARS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE IS 52279. UPDATED 04/16/09.*JB

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