NHTSA Complaint #10262032 — 2002 MERCURY SABLE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10262032
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:REAR
Date of Incident	March 13, 2009
Date Filed	March 16, 2009
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS UNDERGOING A STATE INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR COIL SPRINGS FAILED. HE HEARD A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE REAR COIL SPRING FAILURE. THE COIL SPRINGS, STABILIZER MOUNTS, AND TWO STABILIZERS WERE REPLACED AT THE COST OF $1,198. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 73,010. UPDATED 04-14-09 *BF UPDATED 04/16/09.*JB

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