NHTSA Complaint #10261694 — 1997 CHEVROLET VENTURE

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10261694
Vehicle	1997 CHEVROLET VENTURE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	February 20, 2009
Date Filed	March 12, 2009
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

GENERAL MOTORS DEX-COOL RUINED OUR COOLING SYSTEM IN OUR 97 CHEVY VENTURE. HAVE HAD TO REPLACE ENTIRE COOLING SYSTEM AND NOW CRANKSHAFT HAS GONE BAD. WE HAVE SPENT OVER $2000 IN REPAIRS. VAN STARTED HAVING PROBLEMS AT 80,000MILES. VAN ONLY HAS 110,000 MILES. WE ARE OVERWHELMED AND EXTREMELY FRUSTRATED. WE WOULD HAVE REPLACE THE COOLANT IF WE WOULD HAVE KNOW ABOUT THE PROBLEMS THE DEX-COOL CAUSED. WE FEEL WE HAVE BEEN DENIED VERY IMPORTANT INFORMATION IN REGARDS TO MAINTAINING OUR VEHICLE. CONSUMERS NEED TO BE MADE AWARE OF THE PROBLEMS WITH DEX-COOL COOLANT!!!!!!! *TR

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