NHTSA Complaint #10260939 — 2004 DODGE DURANGO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10260939
Vehicle 2004 DODGE DURANGO
Component STEERING
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE MAKING A TURN AT LESS THAN 15 MPH, THE VEHICLE STALLED AND THE STEERING BECAME LOCKED. ON A SEPARATE OCCASION, WHILE IDLING AT A STOP SIGN, THE STEERING LOCKED AND FAILED COMPLETELY. IN ADDITION, THE OIL WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE DEALER WAS UNABLE TO PRODUCE AN ERROR CODE BECAUSE THE CHECK ENGINE WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER CLEANED THE CARBURETOR IN AN ATTEMPT TO CORRECT THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 51,000.

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