NHTSA Complaint #10260855 — 2002 MERCURY SABLE

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10260855
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:FRONT
Date of Incident	February 7, 2009
Date Filed	March 5, 2009
Mileage	77,027 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I AM THE OWNER OF A 2002 MERCURY SABLE. WHILE TRAVELING ON THE MASS PIKE , THERE WAS A GRINDING NOISE COMING FROM UNDERNEATH, AND IMMEDIATELY AFTER A BURNING SMELL. THE DRIVERS SIDE TIRE BLEW OUT. WE MANAGED TO THE GET THE SPARE TIRE ON AND GET TO A REPAIR SHOP. WE WERE TOLD THE FRONT COIL BROKE PUNCTURING THE TIRE, AND ALSO DAMAGING THE SWAY BAR LINK. THE REAR COIL ALSO WAS ALSO BROKEN AND NEEDED TO BE REPLACED, AT A TOTAL COST OF $1005.00. WHEN THIS INCIDENT TOOK PLACE THE MILEAGE WAS JUST OVER 77,000 MILES.THIS IS A VERY SERIOUS PROBLEM , THAT COULD HAVE RESULTED IN VERY SERIOUS INJURIES. AS A RESULT OF THIS INCIDENT, I AM NOT VERY CONFIDENT IN DRIVING MY OWN CAR. BOTH THE DEALERSHIP AND FORD ASSURED ME THAT THIS WAS NOT PART OF A RECALL. *TR

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