NHTSA Complaint #10260516 — 2005 TOYOTA SIENNA

I HAVE A 2005 SIENNA THAT I PURCHASED ABOUT 3 YEARS AGO. FOR ABOUT TWO YEARS IT HAS HAD THE PROBLEM OF NOT CLOSING. AT FIRST IT WOULD ONLY CLOSE EVERY NOW AND THEN, AND NOW IT WON'T OPEN OR CLOSE AT ALL. WHEN THE WEATHER IS COLD, NEITHER OF THE SLIDING DOOR WILL OPEN UNLESS YOU CLIMB IN THE FRONT AND KICK IT OPEN. I'VE TAKEN IT INTO THE SANDY, UTAH DEALERSHIP ABOUT 5 DIFFERENT TIMES TO HAVE THEM CHECK IT OUT AND THEY SAID NOTHING WAS WRONG WITH IT. I'M ABOUT TO TAKE IT IN AGAIN BECAUSE NOW IT WON'T WORK AT ALL, SO I DID A LITTLE RESEARCH TO FIND OUT IF THERE WAS A RECALL OR IF OTHERS HAD THE SAME PROBLEM. TO MY SURPRISE THERE ARE NUMEROUS PEOPLE HAVING THE SAME PROBLEM WITH THEIR 2004-2006 SIENNA'S. WHY THEN IS THERE NO RECALL? WHY ARE PEOPLE GETTING THE RUN AROUND FROM DEALERSHIPS, POOR SERVICE AND BEING CHARGED A MINT TO REPAIR THE DOOR? WHY IS THIS PRODUCT AND SERVICE SUCH POOR QUALITY? *TR