NHTSA Complaint #10260499 — 2004 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10260499
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 27, 2006
Date Filed	March 2, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE UNDER WARRANTY COMPLAINED TO DEALER OF NOISE FROM ENGINE AREA. DEALER COULD NOT DETERMINE WHERE NOISE WAS COMING FROM BUT SAID NOT TO WORRY PROBLEM WAS NOTED AND WOULD BE COVERED IF/WHEN SOMETHING FAILED. OUT OF WARRANTY NOW, DEALER STATES POWER STEERING PUMP NEEDS REPLACING, NOT COVERED UNDER WARRANTY. HAD THE POWER STEERING PUMP REPLACED, NOT BY DEALER BUT SEVERE WINE REMAINS. WAS TOLD IT IS PROBABLY AC PUMP. HAD BELT TENSIONER REPLACED ALSO WITH NO RESOLVE. NOISE IS A LOUD WINE, CONSTANT VARIES SLIGHTLY WHEN AC IS ON. HAVE HEARD SEVERAL OTHER PASSATS WITH SAME NOISE. NO FAILURE HAS OCCURRED AS OF YET. *TR

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