NHTSA Complaint #10260158 — 2006 PONTIAC TORRENT

I BOUGHT MY 2006 TORRENT SEPTEMBER 2007 NEW WITHIN ONE YEAR I STARTED HAVING STARTING ISSUES. I HAVE HAD THE VEHICLE IN THE DEALERSHIP NUMEROUS TIMES FOR THE SAME PROBLEM OVER THE LAST YEAR. I HAVE SEVERAL FILES WITH PONTIAC REGARDING THIS PROBLEM DATING BACK TO FEBRUARY OF 2008 MY FIRST FILE IS #599-445824. OVER THE LAST YEAR THE DEALERSHIP HAS REPLACED STARTERS, FUEL PUMPS, IGNITIONS, AND OTHER ITEMS. SINCE THEN MY MANUFACTURERS WARRANTY EXPIRED. I OPENED A RECENT FILE WITH PONTIAC IN DECEMBER 2008 FILE # 71-688518762. AFTER SEVERAL DAYS OF THE DEALERSHIP HAVING MY CAR AND ME LOSING PAY BECAUSE I COULDN'T WORK. (ALFRED MATTHEWS SAID MY EXTENDED WARRANTY WONT COVER A RENTAL CAR UNTIL A DIAGNOSIS HAS BEEN MADE) I HAD TO OPEN A FILE WITH ALFRED MATTHEWS TO GET A SPECIALIST TO LOOK AT MY CAR. IT TOOK EIGHT DAYS TO DUPLICATE THE PROBLEM AND FINALLY THEY GAVE UP AND THE FILE WAS CLOSED. THE SPECIALIST FOUND NOTHING. THE LAST TIME IT WAS IN THE DEALERSHIP IN JANUARY 2009 JASON THE SERVICE MANAGER SAID I CANT HELP YOU ANYMORE YOU NEED TO CALL PONTIAC. THIS WAS THE SERVICE MANAGER JASON 209-577-0140 THE PROBLEM IS STILL UNRESOLVED. I CONTACTED PONTIAC AS I WAS TOLD. PONTIAC TOLD ME I HAVE TO START OVER AGAIN IN ORDER FOR THEM TO SEND AN ENGINEER OUT TO LOOK AT MY CAR TODAY. 2-26-2009 MEANING DROP THE CAR OFF AT THE DEALERSHIP AGAIN. THEY ALSO TOLD ME THAT THEY HAVE CALLED JASON AT ALFRED MATTHEWS THREE TO FOUR TIMES A WEEK FOR THE PAST TWO WEEKS AND HE WILL NOT RETURN CALLS. THEY WANT TO GO OVER MY FILE WITH HIM. JEQUITA LEWIS A SUPERVISOR AT PONTIAC 1-800-462-8782 AND STEPHANIE VILLAON.THEY WILL BOTH VOUCH THAT JASON IS USUALLY UNAVAILABLE. AS OF NOW I AM WAITING FOR ALFRED MATTHEWS TO CONTACT ME TO MAKE YET ANOTHER APPT TO DROP OFF MY CAR. THERE ARE 22 OTHER PEOPLE ONLINE WHO ARE HAVING THE SAME PROBLEMS WITH NOW RESOLUTION. WWW.TOWNHALL-TALK.EDMONDS.COM OR GO TO GOOGLE .COM AND TYPE STARTING ISSUES WITH PONTIAC TORRENT. PLEASE HELP ME! *TR