NHTSA Complaint #10259567 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10259567
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	February 9, 2009
Date Filed	February 21, 2009
Mileage	21,742 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CRACKING TAILGATE PANEL BELOW REAR TAILGATE WINDOW EXTENDING TO THE BOTTOM OF THE TAILGATE. THE CRACK EXTENDS ALONG THE LEFT SIDE OF THE FORD EMBLEM. THIS IS THE SECOND CRACK SINCE I HAVE HAD IN 2 YEARS IN EXACTLY THE SAME LOCATION. THE PREVIOUS CRACK APPEARED IN JANUARY 2007 AND WAS REPAIRED BY DEALER AT NO COST. THIS TIME THE DEALER WANTS TO CHARGE ME $450 TO REPAIR AN OBVIOUS DEFECT IN WORKMANSHIP AND OR MATERIAL. *TR

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