NHTSA Complaint #10258876 — 2002 FORD MUSTANG GT

I HAVE A 2002 FORD MUSTANG GT THAT I BOUGHT NEW. I WAS DRIVING TO WORK ON 2/16/09 & I HEARD A LOUD SOUND LIKE SOMEONE HAD HIT UNDERNEATH MY HOOD WITH A HAMMER SO I IMMEDIATELY PULLED OVER & TURNED THE CAR OFF. I SMELT A SMOKE / BURNING SMELL & WHEN THE HOOD WAS RAISED THERE WAS NO FIRE. IT WAS 31 DEGREES & I HAD NO CELL PHONE SERVICE SO NEEDLESS TO SAY WAS I LATE FOR BUT I WAS STRANDED. I WAS THERE FOR 45 - 50 MINUTES BEFORE I WAS ABLE TO INTOUCH WITH SOMEONE. IT COST 75.00 TO HAVE IT TOWED TO A FORD DEALERSHIP & THEY ARE SAYING IT BLEW A SPARK PLUG THROUGH THE COIL & CRACKED THE VERY FRONT PULLEY. THEY HAVE NOT SAID WHETHER IT HAS PUT A DENT IN THE HOOD / FENDER. THEY WILL CALL ON 2/17/09 WITH THE FINAL ESTIMATE & REPORT. THE SERVICE DEPT SAID THAT IF IT HAS MESSED UP ANY HEADS THEN I WILL BE LOOKING AT 1500.00 EACH HEAD.... THERE IS ENOUGH OF PEOPLE THAT THIS HAS HAPPEN TO. NOT ONLY IS THIS AGGRAVATING BECAUSE OF THERE NEGLECT TO PRODUCE A VEHICLE THAT IS SAFE. BUT THIS CAN HARM WHOM EVER IS THE VEHICLE @ THIS TIME. MY VEHICLE COULD NOT BE MOVED ANY FURTHER BECAUSE OF THIS IT HAD TO BE TOWED. I FEEL THAT FORD MOTOR COMPANY IS RESPONSIBLE FOR THIS PROBLEM THAT IS HAPPENING TO ALOT OF US RIGHT NOW BECAUSE OF THERE NEGLECT. I WOULD LIKE TO KNOW IF THERE IS A NEW / ANY PETITION TO SIGN. ALSO IS THERE ANY RIGHT THAT I HAVE TO PROCEED WITH THIS IN THE FORM OF A PETITION OR LAWSUIT & IS THERE ANYTHING THAT I NEED TO DO TO BE ABLE TO DO WHICH EVER I CHOOSE? *TR