NHTSA Complaint #10258831 — 2004 FORD EXPLORER

THE TRANSMISSION IS FAILING ON MY 2004 FORD EXPLORER. I HAVE BABIED IT FOR QUITE AWHILE BECAUSE WE ALREADY HAD PLENTY OF ELECTRICAL PROBLEMS WITH IT THAT HAD COST US A LOT OF MONEY AND WE REALLY HAVE NO IDEA WHERE TO GET THE MONEY TO FIX THIS PROBLEM. WE STILL OWE A LOT ON IT. WHEN IT FIRST STARTED, I SPOKE TO MY MECHANIC AND LOOKED ON THE INTERNET FOR A SOLUTION. IF YOU GOOGLE "2004 FORD EXPLORER TRANSMISSION", YOU WILL SEE A HUGE LIST OF PEOPLE WITH THE SAME PROBLEM. FORD HAS THE NERVE TO ASK FOR A BAILOUT WITH MY MONEY, BUT THEY WON'T STAND BEHIND THEIR LOUSY PRODUCT!!! THIS IS GOING TO COST ME AT LEAST $2500 TO FIX AND I THINK SINCE THEY HAVE BEEN AWARE OF THE PROBLEM FROM THE START, THEY SHOULD HAVE TO CORRECT IT BEFORE WE START HANDING THEM MONEY. THIS IS MORE THAN UNFAIR! FURTHER, THE PLASTIC PARTS ON THESE VEHICLES ARE CHEAP AND BREAK EASILY. ONE OF MY VISORS IS SUSPENDED FROM THE SUNROOF BY A PHONE EARPHONE CORD BECAUSE THE PLASTIC HINGE BROKE AND IT DANGLES IN YOUR WAY WHEN YOU ARE TRYING TO SEE OUT THE WINDSHIELD. PLEASE HELP!*TR