NHTSA Complaint #10258768 — 2006 CHEVROLET IMPALA

ON FRIDAY, JAN. 23, 2009 I EXPERIENCED A LOSS OF STEERING ON MY 2006 IMPALA LTZ MILEAGE 45,500. WHILE DRIVING ON A DUAL LANE HWY. WHEN THE TRAFFIC LIGHT ALLOWED I TRIED TO TURN LEFT, STEERING VERY STIFF I PULLED OVER, RAISED HOOD SAW SMOKE, CALLED DEALER WAS TOLD COULD NOT GET REPAIRS UNTIL MONDAY. I CALLED TOW TRUCK AS IT WAS COVERED UNDER MY EXTENDED WARRANTY. I ASKED ABOUT A LOANER CAR, NONE AVAILABLE, EXTENDED WARRANTY PAID ALL BUT DEDUCTIBLE. I PICKED UP THE CAR ON MONDAY SEEMED OKAY, AFTER LEAVING WORK PLACE TUESDAY AFTERNOON, LOST MY STEERING AGAIN WAS ABLE TO DRIVE BACK TO DEALER ABOUT FIVE MILES, WAS TOLD THE HOSE HADN'T SEATED PROPERLY TOOK AN HOUR FOR REPAIRS THIS TIME. TODAY STIFFNESS RETURNING. WILL LOOK FOR ANOTHER CAR SOON, LOST CONFIDENCE IN GMC PRODUCTS. PLEASE RECALL FOR THIS PROBLEM BEFORE SOMEBODY GETS HURT. *TR