NHTSA Complaint #10258604 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10258604
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	July 10, 2007
Date Filed	February 13, 2009
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2002 SES FORD TAURUS. FRONT COIL SPRINGS SNAPPED. SUMMER 2007. AFTER TURNING VEHICLE ON IN GARAGE, PLACE IN REVERSE AND HEARD LOUD BANG AND CAR DROPPED. THE DRIVER SIDE SPRING COIL SNAPPED AND PUNCTURED TIRE. HAD TO HAVE TOWED OUT OF GARAGE. BILL WAS OVER $700. I HAVE READ OF ALL THE COMPLAINTS ABOUT THIS MODEL AND YEAR ON THIS ISSUE. I HAD BOTH FRONT SPRINGS/COILS REPLACED. JUST LAST NIGHT, 2/12/09 WHILE DRIVING 40 MPH ON SMOOTH SURFACE HEARD LOUD NOISE IN REAR. SAME THING, COIL SNAPPED SHREDDED TIRE. CAR IS CURRENTLY UNDRIVEABLE AND I ALSO LOOKED AT THE OTHER REAR COIL, WHICH ALSO LOOKS SNAPPED. WHY IS FORD NOT RECALLING THE 2002 MODEL WHEN IT IS CLEARLY A MECHANICAL DEFECT? I SEE THEY HAVE RECALLED PREVIOUS YEARS. *TR

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