NHTSA Complaint #10258360 — 2002 FORD EXPLORER SUSPENSION:FRONT

Complaint Details

ODI Number	10258360
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:FRONT
Date of Incident	April 16, 2008
Date Filed	February 11, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE VIBRATED EXCESSIVELY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING WAS CRACKED. THE VEHICLE WAS REPAIRED. RECENTLY, THE FRONT PASSENGER SIDE WHEEL BEARING EXHIBITED A CRACK. IN ADDITION, THE OVERDRIVE WARNING INDICATOR ILLUMINATED WHILE TRAVELING ON THE HIGHWAY. ALSO, THE AUTOMATIC TRANSMISSION WAS SLIPPING OUT OF GEAR. THE MILEAGES WERE UNKNOWN.

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