NHTSA Complaint #10258093 — 2001 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10258093
Vehicle	2001 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 9, 2009
Date Filed	February 9, 2009
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT HEARD RATTLING NOISES IN THE ENGINE AND THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT SHE NEEDED A NEW TRANSMISSION. THE CONTACT GOT A SECOND OPINION AND WAS INFORMED THAT A NEW ENGINE WAS NEEDED. A THIRD REPAIR SHOP STATED THAT THE TIMING CHAIN AND CAMSHAFT WERE THE CAUSES OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS WERE MODIFIED AND WERE DEFECTIVE; THEREFORE, ENTIRELY NEW PARTS WERE NEEDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER DIAGNOSED THE ISSUE AS HAVING ENGINE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 135,000.

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