NHTSA Complaint #10195247 — 2001 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10195247
Vehicle	2001 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 1, 2006
Date Filed	July 3, 2007
Mileage	54,184 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO RIDE ROUGHLY AND BACKFIRED WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT ATTEMPTED TO REPLACE THE SPARK PLUGS, HOWEVER, THE HEX NUT SNAPPED WHEN IT WAS REMOVED. APPROXIMATELY ONE WEEK LATER, THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE THREADED PART OF THE SPARK PLUG HAD FAILED INSIDE THE HEAD. THE DEALER RECOMMENDED THAT A MACHINE SHOP REMOVE THE SPARK PLUG. AS OF JULY 3, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54,184.

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