NHTSA Complaint #10257342 — 2006 DODGE STRATUS

TL*THE CONTACT OWNS A 2006 DODGE STRATUS. WHILE DRIVING 60-70 MPH, THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE ENGINE SHUT OFF AND THE POWER STEERING AND BRAKES BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR CENTER AND THEN TO FIRESTONE REPAIR CENTER BECAUSE FIRESTONE WAS THE LAST REPAIR SHOP TO SERVICE THE VEHICLE. THE DEALER WAS CALLED AND THEY TOWED THE VEHICLE TO THE CHRYSLER DEALER, WHICH COST $400 AND INCLUDED A DIAGNOSTIC TEST. THE DEALER STATED THAT THEY WOULD NOT TOUCH THE VEHICLE UNTIL THE $400 WAS PAID. THE CONTACT CALLED THE MANUFACTURER BECAUSE THE VEHICLE SHOULD HAVE BEEN UNDER WARRANTY. IT WAS PURCHASED FOUR MONTHS PRIOR TO THE START OF THE FAILURE. A REPRESENTATIVE AT THE MANUFACTURER STATED THAT THEY DO NOT PAY FOR THE DIAGNOSTIC TESTS, ONLY THE REPAIRS. THE FAILURE MILEAGE WAS 34,000.