NHTSA Complaint #10257294 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10257294
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 15, 2009
Date Filed	February 3, 2009
Mileage	212,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I HAVE A 2002 FORD EXPLORER 4.0L V6. I HAD THE TRANSMISSION REBUILT 10 DAYS AGO. I HAVE HAD TO TAKE MY VEHICLE BACK TO THE TRANSMISSION SHOP NOW FOR THE THIRD TIME IN 10 DAYS DUE TO PROBLEMS THAT THE SHOP SAYS ARE CHRONIC WITH, AND KNOWN BY, FORD. FORD NEEDS TO ADDRESS THE PROBLEMS INHERENT WITH THE TRANSMISSION IN THIS YEAR MODEL. CONSUMERS ARE CONTINUING TO SHOULDER THE FINANCIAL BURDEN OF A PROBLEM OF WHICH FORD AND THE NHTSA ARE BOTH AWARE AND ABOUT WHICH NEITHER ARE ADDRESSING. THERE HAVE BEEN THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM. WHAT NEEDS TO HAPPEN FOR THE NHTSA TO SUPPORT CONSUMERS ON THIS ESTABLISHED AND KNOWN ISSUE? *TR

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