NHTSA Complaint #10257011 — 2007 CHEVROLET TAHOE

I PURCHASED A NEW 2007 CHEVY TAHOE IN JULY OF 2007. SEPTEMBER 2007 I HAD TO TAKE THE SUV IN TO HAVE THE REAR WINDOW DEFOGGER CABLE REATTACHED TO THE REAR WINDOW, IT FELL OFF. AFTER DISCUSSING WITH SERVICE MANAGER, I WAS TOLD THAT IT WAS A DESIGN DEFECT, THE WIRE WAS NOT LONG ENOUGH AND THE TENSION FROM OPENING THE REAR GLASS CAUSES THE CABLE TO BREAK FREE. THEY HAD A WINDOW COMPANY RE-ATTACH IT, ONE WEEK LATER, I WAS BACK IN AND A NEW REAR WINDOW WAS ORDERED. IN NOVEMBER 2008 I HAD THE CABLE BREAK FREE ON THE REPLACED REAR WINDOW, I HAD IT REPAIR, THAN THE OTHER SIDE DETACHED. I CALLED THE DEALER AND THEY ADVISE THAT IT COULD NOT BE FIXED BASED ON THE INSTRUCTIONS FROM THE RELEASED SERVICE CORPORATION BULLETIN (#03-08-48-006E). I FEEL SINCE THIS BULLETIN WAS RELEASED, THIS IS A CONFESSION OF A DESIGN DEFECT AND THE CUSTOMER SHOULD NOT BE LIABLE. THEY ORDERED A NEW WINDOW AND IT WAS CHARGED TO MY EXTENDED WARRANTY COMPANY, I HAD TO PAY 100.00. I FEEL THIS IS AN ENGINEERING DESIGN ISSUE AND GM NEEDS TO ADDRESS THIS ISSUE IN A RECALL. *TR