NHTSA Complaint #10256948 — 2005 DODGE DURANGO ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10256948
Vehicle	2005 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 30, 2008
Date Filed	January 30, 2009
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SPARK PLUGS AND COIL WIRES. IMMEDIATELY AFTER THE REPAIR, THE ENGINE COMPLETELY FAILED. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. SHE TOOK THE VEHICLE BACK TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE CATALYTIC CONVERTER, SEVERAL SPARK PLUGS, AND COIL WIRES. AS OF JANUARY 30, 2009, ALL OF THE REMEDIES HAVE BEEN INSUFFICIENT IN CORRECTING THE FAILURES. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 68,000.

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