NHTSA Complaint #10256530 — 2007 THOR CALIFORNIA JAZZ

REFRIGERATOR FAILS: THE REFRIGERATOR FAILS WHEN ON PROPANE OR ELECTRIC. HAD 5TH WHEEL BACK TO THE DEALER AFTER A MONTH LONG TRIP, IN WHICH WE HAD 3+ FAILS. DEALER HAD 5TH WHEEL FOR A MONTH AND, PER PHONE CALL FROM DEALER, THAT THEY HAD IT FAIL WHILE IN ELECTRIC MODE. THE FAILURE WAS: REFRIGERATOR SWITCHED TO PROPANE ON IT'S OWN. THEY RESET THE COMPUTER AND COULD NOT GET ANOTHER FAILURE. I PICKED THE 5TH WHEEL UP AND TOOK IT HOME. I HOOKED UP TO ELECTRIC AND ON THE THIRD DAY REFRIGERATOR FAILED, IT QUIT COOLING ALTOGETHER. I WAS TOLD BY THE DEALER THAT THEY COULD DO NO MORE FOR ME AND TAKE IT TO THE MANUFACTURE. I DID AND WAS INFORMED THAT THERE WASN'T ANYTHING WRONG. THEY SAID TO COME AND PICK THE 5TH WHEEL UP. I WENT TO PICK UP THE 5TH WHEEL AND AS WE WALKED AROUND 5TH WHEEL FOR RELEASE INSPECTION, THE REFRIGERATOR FAILED. DEALER SAID TO RESCHEDULE FOR ANOTHER APPOINTMENT TO HAVE REFRIGERATOR COMPUTER REPLACED. DEALER CONTACTED ME TO INFORM ME THAT THE MANUFACTURE WOULD CONTACT ME, THIS WAS IN OCTOBER OF 2008. I HAVE NOT RECEIVED A PHONE CALL, EMAIL OR LETTER FROM MANUFACTURE. *TR