NHTSA Complaint #10256402 — 2008 CHEVROLET EXPRESS 2500

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10256402
Vehicle	2008 CHEVROLET EXPRESS 2500
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	October 10, 2008
Date Filed	January 26, 2009
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2008 CHEVROLET EXPRESS 2500. THE VEHICLE WAS SERVICED SEVERAL TIMES DUE TO BRAKE FAILURE. WHEN APPROACHING A STOP LIGHT, THE BRAKES MADE A DRAGGING SOUND THAT COULD NOT BE CORRECTED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY CLEANED AND LUBED THE BRAKES. THIS DID NOT CORRECT THE FAILURE. THE DEALER THEN REPLACED THE BRAKE PADS, DISCS, AND ROTORS. AFTER TWO WEEKS, THE BRAKES FAILED AGAIN AND THE NOISE WAS STILL PRESENT. THE VEHICLE CONTINUES TO LOSE BRAKING CONTROL AND THE DEALER CANNOT DETERMINE A SOLUTION TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 7,600. UPDATED 03-04-09 *BF UPDATED 03/04/09. *JB

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