NHTSA Complaint #10255729 — 2008 DODGE RAM 2500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10255729
Vehicle	2008 DODGE RAM 2500
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 1, 2008
Date Filed	January 20, 2009
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL*THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE PERFORMING REGULAR MAINTENANCE ON THE VEHICLE, THE CONTACT FOUND A DEFECT IN THE EGR COOLER AND FIREWALL PAD. THE FIREWALL INSTALLATION PAD MADE CONTACT WITH THE EGR COOLER ON THE ENGINE, WHICH COULD RESULT IN A FIRE. THE MANUFACTURER STATED THAT THEY HAD NO INFORMATION FOR NHTSA CAMPAIGN ID NUMBER 08V641000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL). THE DEALER STATED THAT THEY COULD CUT THE INSTALLATION OUT OF THE VEHICLE; HOWEVER, THE CONTACT WAS HESITANT TO AGREE WITH THAT TYPE OF REPAIR BECAUSE IT WOULD AFFECT THE HEATING SYSTEM IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 5,000.

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