NHTSA Complaint #10255546 — 2005 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10255546
Vehicle	2005 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	November 10, 2008
Date Filed	January 19, 2009
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TOYOTA HIGHLANDER 2005 4CYL. THE HEATER CONTROL WILL ONLY BLOW EXTREMELY HOT AIR THAT MAKES THE VENTS ALMOST TO HOT TO EVEN TOUCH. NO EVENTS LED UP TO THIS PROBLEM, THOUGH IN RESEARCHING ONLINE FORUMS, OTHER TOYOTA HIGHLANDER OWNERS ARE HAVING THE SAME DEFECT. I TOOK IT TO MY LOCAL TOYOTA DEALER AND THE SERVICE ASSOCIATE ACKNOWLEDGED THIS IS A PROBLEM WITH THIS VEHICLE. THE COST TO REPAIR IS $899.00. THIS IS EXCESSIVE FOR A HEATER ON A VEHICLE A LITTLE OVER THREE YEARS OLD AND A LITTLE OVER 30,000 MILES. IT APPEARS THIS IS A DEFECTIVE DESIGN AND THE WIRES ARE NOT WELDED PROPERLY. THE CENTER NUT BELOW THE HEATER CONTROL KNOB LOOSENS OVER TIME AND THE WIRES THEN BREAK FREE FROM THE CONTACTS. *TR

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