NHTSA Complaint #10255332 — 2005 SATURN ION

TL*THE CONTACT OWNS A 2005 SATURN ION 3. THE CONTACT STATED THAT SHE HAS BEEN EXPERIENCING FAILURES WITH THE IGNITION IN HER VEHICLE. DURING COLD TEMPERATURES IN THE WINTER SEASONS, THE KEY WOULD FAIL TO START THE ENGINE. ALL OF THE INTERIOR LIGHTING IN THE VEHICLE WOULD ILLUMINATE; HOWEVER, THE VEHICLE WOULD NOT START AT ALL. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS CONSUMERS WERE EXPERIENCING THE SAME FAILURE. SHE READ INFORMATION CONCERNING WARMING UP THE STEERING COLUMN IN ORDER TO RESTART THE VEHICLE. THE INFORMATION STATED THAT SHE MUST SOMEHOW HEAT UP THE STEERING COLUMN. THE CONTACT STATED THAT SHORTLY AFTER SHE FOLLOWED THIS ADVICE, THE ENGINE STARTED IN HER VEHICLE. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER BECAUSE THE VEHICLE IS OUT OF WARRANTY. SHE DOES NOT BELIEVE THAT SHE SHOULD PAY FOR SOMETHING THAT SHE FEELS IS A MANUFACTURER DEFECT. THE FAILURE DID NOT OCCUR IN PREVIOUS WINTERS BECAUSE THE VEHICLE WAS PARKED IN AN INDOOR GARAGE. THE VEHICLE IS CURRENTLY BEING PARKED IN AN OUTSIDE PARKING LOT. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 2/23/09 *CN THE CONSUMER ALSO STATED THE KEY WOULD GET STUCK IN THE IGNITION WHEN TRYING TO TURN THE VEHICLE OFF. ALSO THE ANIT-THEFT LIGHT ILLUMINATED AS WELL. UPDATED 02/26/09. *JB