NHTSA Complaint #10254917 — 2005 TOYOTA HIGHLANDER

TOYOTA HIGHLANDER, 2005 YR, DEFECTIVE RIBBON ELECTRICAL CABLE BETWEEN HEAT/AIR CONTROL ON DASH AND COMPUTER IN CAR. HEAT ON, HIT A BUMP IN THE ROAD AND AIR CONDITIONING COMES ON FULL BLAST OR THE REVERSE IN THE SUMMER. OTHER REPORTS ON INTERNET INDICATE SAME PROBLEM WITH 2001 & 2002 YEAR VEHICLES. COMMENTS ARE THE ELECTRICAL CABLE BECOME HARD AND BRITTLE WITH AGE AND BREAKS OR CROSS CONNECTS CAUSING PROBLEM. DEALER COST IS $600 - $900 TO CORRECT -- REPLACE WHOLE UNIT -- ALTHOUGH ONE COMMENT IS THAT NEW WIRE CAN BE SOLDERED. IT IS MY OPINION THAT CONSUMERS SHOULD NOT HAVE TO BEAR THE COST OF A MANUFACTURER'S DEFECTIVE PART. *TR