NHTSA Complaint #10254050 — 2002 MERCEDES BENZ SLK

THE INSIDE REAR VIEW AND THE EXTERIOR REAR VIEW MIRRORS IN MY 2002 MERCEDES-BENZ SLK 32 AMG (R170 MODEL) ARE ELECTRO CHROMIC SELF-DIMMING MIRRORS THAT HAVE NO MANUAL BACKUP. THE MIRRORS CONTAINED A FLUID WHICH LEAKED OUT CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS RESULTING IN THE DRIVER TO EITHER BE BLINDED OR TO HAVE TO TURN THE MIRRORS AWAY WHICH GREATLY ELIMINATES REAR VIEW CAPABILITY IN THE INTERIOR. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT OF USUALLY FROM THE INTERNAL FLUID LEAKING. THE INTERIOR MIRROR IS ABOUT $200 AND THE EXTERIOR (GLASS ONLY) IS AROUND $400. ABOUT A YEAR AGO, MAGNA DONNELLY WAS REPLACING THESE MIRRORS FOR FREE BUT STOPPED FOR UNKNOWN REASONS. *TR