NHTSA Complaint #10354704 — 2002 MERCEDES BENZ SLK

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ, SLK 320. THE CONTACT STATED WHILE DRIVING AT 60 MPH , THE BRAKES LOCKED UP AND THE BAS/ESP (TRACTION CONTROL LIGHT) CAME ON CAUSING THE VEHICLE TO SLOW DOWN TO 10 MPH ALMOST CAUSING A CRASH WHILE ON THE FREEWAY. SUDDENLY THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE TEST SHOWED A GLITCH IN THE COMPUTER SYSTEM. THE LOCAL MECHANIC IS CURRENTLY REPLACING THE COMPUTER WHICH CAUSED THE BRAKES TO LOCK UP. PREVIOUSLY THE CONTACT CALLED THE MANUFACTURER REGARDING THE BAS/ESP LIGHT BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER WOULD NOT DO A DIAGNOSTIC TEST AT NO COST. THE CONTACT STATED THE MANUFACTURER SHOULD HAVE DONE A FREE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 52,000. UPDATED 01/28/11 *BF THE CONSUMER A SMALL COMPUTER WAS REPLACED. UPDATED 03/22/11