NHTSA Complaint #10254028 — 2005 FORD MUSTANG

WAS DRIVING DOWN THE HIGHWAY DEC 23, 2008 WHEN THE ENTIRE ELECTRICAL SYSTEM ON MY 2005 FORD MUSTANG WITH 25,000 MILES ON IT WENT COMPLETELY DEAD. I PURCHASED THIS SLIGHTLY USED MUSTANG AT A CHRYSLER DEALER SIX MONTHS AGO AND I PURCHASED A TOP OF THE LINE EXTENDED WARR, FOR $2000.00 WHEN THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP MY TOP OF THE LINE EXTENDED WARR. DID NOT COVER THE REPAIRS DUE TO THE PROBLEM BEING A KNOWN FACTORY DEFECT. FORD MOTOR COMPANY WAS NO HELP WITH THE PROBLEM ALSO DUE TO THE CAR BEING SLIGHTLY OVER THE 3 YEAR WARR BUT NOT OVER THE 36,000 MILE WARR. I HAVE DONE SOME RESEARCH SINCE THEN ON THE MATTER AND FOUND THIS PROBLEM IS A BIG PROBLEM WITH FORD . THE INTERNET IS LOADED WITH COMPLAINTS FROM CONSUMERS WITH THIS EXACT SAME PROBLEM AS MINE. I WOULD IMAGINE DRIVING DOWN THE HIGHWAY AT 65 MILES PER HR COULD BE A CATASTROPHE AFTER LOSING ALL ELECTRICAL POWER. FORD HAS A TSB NUMBER FOR THIS PROBLEM, IT IS TSB 07-14-6. THE PROBLEM IS WATER IS ENTERING THE COWL AREA ON THE FRONT OF CAR AND GETTING TO THE ELECTRICAL SYSTEM AND SHORTING THE SYSTEM OUT. TO MAKE THINGS WORSE, AFTER ALL DENIED RESPONSE TO FIX FACTORY DEFECT, THEY HANDED ME A BILL FOR $508.00 TO TROUBLE SHOOT PROBLEM WHEN I SPECIFICALLY TOLD THE DEALERSHIP THERE WAS A TSB NOTICE ON THIS PROBLEM AND THE PROBLEM WAS THAT OF THE TSB 07-14-6. THIS IS NO WAY FAIR AND SOMETHING HAS TO BE DONE. *TR