NHTSA Complaint #10253932 — 2003 MERCURY MOUNTAINEER STRUCTURE:BODY:TRUNK LID

Complaint Details

ODI Number	10253932
Vehicle	2003 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:TRUNK LID
Date of Incident	October 27, 2008
Date Filed	January 6, 2009
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHEN THE TRUNK LID UNDER THE WINDOW WAS OPENED, THE CONTACT NOTICED A CRACK IN THE TRUNK LID. THE TRUNK LID WAS REPAIRED TWO YEARS AGO BY THE DEALER AND NOW A CRACK HAS REAPPEARED. THE MANUFACTURER WAS CALLED AFTER THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR A SECOND REPAIR. THE REPAIR WOULD COST $85; HOWEVER, THE CONTACT WANTS A FREE REPAIR BECAUSE IT IS A DEFECT AND WILL PROBABLY CRACK AGAIN. THE FAILURE MILEAGE WAS 47,000. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB

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