NHTSA Complaint #10253778 — 2005 FORD F-250 SD

VIOLENT SHUDDER AND STEERING OSCILLATION. THIS FIRST HAPPENED AFTER DRIVING OVER A SLIGHT DROPOFF AT ABOUT 60MPH AND THE WHOLE TRUCK SHUDDERED SO VIOLENTLY I HAD TO BRAKE AND ATTEMPT TO STEER THE VEHICLE TO THE MEDIAN (THIS WAS HARD TO DO). THIS HAS HAPPENED FREQUENTLY SINCE AND HAPPENS AT LOW SPEEDS ALSO (40MPH) THE STEERING WHEEL HAS BEEN SHAKEN OFF CENTER DUE TO THIS. MY WIFE WILL NOT DRIVE THE VEHICLE AS ITS QUITE SCARY WHEN THIS HAPPENS AT RELATIVELY HIGH SPEEDS AND IS VERY SUDDEN AND UNEXPECTED, I ALSO WILL NOT ALLOW MY CHILDREN TO RIDE IN THE VEHICLE AS I FEEL A BAD EPISODE OF THIS SHIMMY/SHUDDER COULD EASILY CAUSE AN ACCIDENT. I HAVE ALSO GONE THROUGH 5 SETS OF TIRES (IN UNDER 70,000 MILES) DUE TO BEING UNABLE TO KEEP THE FRONT END ALIGNED. I WAS QUITE UPSET AFTER THE FIRST INCIDENT AND IMMEDIATELY BROUGHT THE TRUCK TO THE NEAREST FORD DEALER TO HAVE IT LOOKED AT. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THIS AND LOOKED AT ME LIKE I WAS MAKING THIS UP. (AND I ADMIT IT SOUNDS CRAZY FOR A $40,000 TRUCK TO BEHAVE THIS WAY). THEY SAID THERE WAS NOTHING WRONG AND SAID I NEEDED MY FIRST SET OF NEW TIRES AND AN ALIGNMENT (AT 12,000 MILES). A FEW MONTHS LATER I CAME BACK INTO THE SAME FORD DEALER WITH THE SAME ISSUE AND WAS TOLD THERE WAS NOT MUCH THAT COULD BE DONE AS BASED ON MY PREVIOUS VISIT MY TRUCK APPEARED FINE. I WAS VERY DISSATISFIED WITH THIS LEVEL OF CUSTOMER SERVICE AND WALKED OUT. I AM NOW STUCK WITH A TRUCK THAT SHUDDERS VIOLENTLY SEVERAL TIMES A DAY, I AM UNABLE TO SELL THE VEHICLE AS NOBODY WOULD EVER BUY IT IN THIS CONDITION AND FEEL AS IF I HAVE BEEN TAKEN ADVANTAGE OF BY THE FORD MOTOR COMPANY, AS IT APPEARS THEY HAVE ACKNOWLEDGED THIS DEFECT AND HAVE CHOSEN TO DO NOTHING ABOUT IT FOR THEIR CUSTOMERS. THIS IS MY 5TH AND LAST FORD TRUCK.. I UNDERSTAND THAT NOTHING IS PERFECT AND THINGS CAN GO WRONG BUT MY COMPLAINTS ALONG WITH OTHERS HAVE BEEN IGNORED AND I FEEL MY TRUCK IS POSES A REAL DANGER TO ANYONE WHO RIDES IN IT. *TR