NHTSA Complaint #10253659 — 2005 DODGE CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10253659
Vehicle	2005 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	January 2, 2009
Date Filed	January 3, 2009
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE DOOR LOCKS ON MY 2005 DODGE CARAVAN HAD STOPPED WORKING. I NATURALLY FIGURED IT WAS THE FUSE THAT CONTROLLED THE DOOR LOCK CIRCUIT. I COULD NOT FIND THE DOOR LOCK FUSE, OR EVEN ANY INSTRUCTION WHERE TO FIND THE FUSE IN THE OWNERS MANUAL. I WENT ONLINE AND DID A GOOGLE SEARCH CONTAINING "2005 DODGE CARAVAN FUSE LOCATION". I COULD NOT FIND ANY INFO ON WHERE THE FUSE IS LOCATED, BUT I DID FIND NUMEROUS OTHER COMPLAINTS REGARDING THE EXACT ISSUE I HAVE. I TURNS OUT THE 'FIX' FOR THIS ISSUE IS A SOFTWARE UPGRADE TO THE VEHICLES BCM COMPUTER, AS THE INSTALLED SOFTWARE IS BUGGED. I READ IT IS A $130 CHARGE TO PERFORM THIS UPDATE. MY COMPLAINT IS, WHY SHOULD THE CONSUMER HAVE TO FOOT THE BILL FOR A KNOWN DEFECT WITH ONE THE VEHICLES SAFETY SYSTEMS? IT IS OBVIOUSLY KNOWN THAT THIS PROBLEM EXISTS AS THERE IS A FIX FOR IT, WHEN WILL THE COMPANY BACK ITS PRODUCT? I AM POSITIVE MY COMPLAINT IS NOT THE ONLY ONE OF THIS NATURE, PLEASE HAVE THE COMPANY ADDRESS THIS SAFETY ISSUE! *TR

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Other ELECTRICAL SYSTEM Complaints

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#10983934 — May 7, 2017 — TURN SIGNAL SWITCH PROBLEM OF THE 2005 DODGE GRAND CARAVAN TURN SIGNALS ARE NOT WORKING CORRECTLY - VIN # [XXX] W...

Recent Complaints for the 2005 DODGE CARAVAN

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