NHTSA Complaint #10253394 — 2001 MERCEDES BENZ C320 ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10253394
Vehicle	2001 MERCEDES BENZ C320
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 20, 2001
Date Filed	December 31, 2008
Mileage	1,079 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ C320. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE ENGINE CONTROL MODULE (ECM). THE VEHICLE WAS REPAIRED ACCORDING TO THE SERVICE WARRANTY. IN ADDITION, WHEN THE OUTSIDE TEMPERATURES EXCEEDED 100 DEGREES, THE VEHICLE WOULD SHUTTER. WHEN THE VEHICLE HAS BEEN PARKED FOR A COUPLE OF DAYS, THE ELECTRICAL SYSTEM RAPIDLY DRAINS THE BATTERY. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITHOUT RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,079 AND CURRENT MILEAGE WAS 85,000. UPDATED 2/5/09 *CN THE CONSUMER STATED THE AIR MASS SENSOR WAS REPALCED. UPDATED 02/10/09. *JB

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