NHTSA Complaint #10252965 — 2008 KIA SEDONA

INITIAL OCCURRENCE WAS ON NOVEMBER 20, 2008 WHEN OUR 2008 SEDONA WAS LESS THAN SEVEN MONTHS OLD AND WITH ONLY 13000 KILOMETERS ON IT. VEHICLE STALLED WHEN TRYING TO START UP AFTER A FOUR WAY STOP. THOUGHT SOME TYPE OF FLUKE? NO FURTHER OCCURRENCES FOR TWO TO THREE HUNDRED KILOMETERS UNTIL NOVEMBER 23, 2008 WHEN STALLED WHILE TURNING AT A BUSY INTERSECTION. STALLED AGAIN AFTER PUT IN PARK AND RESTARTED. TOOK TO DEALERSHIP WHERE SERVICED ON NOVEMBER 24, 2008 -CORRECTION: "SCAN CODE P2106/P1295/P0638 AND PO236 RESET AND RE-PROGRAM - ROAD TEST ALL OK" LESS THAN 24 HOURS LATER, DURING EVENING RUSH HOUR THE SEDONA STALLED AGAIN BOTH STARTING UP AFTER HAVING BEEN STOPPED AND THEN A SHORT TIME LATER IN THE MIDST OF DRIVING AT THE POSTED SPEED LIMIT. KIA OF NEWMARKET SERVICE WAS IMMEDIATELY CONTACTED AND WE WERE ADVISED TO DRIVE THE VEHICLE OVER, IF POSSIBLE. THE SEDONA WAS RETURNED TO THE DEALERSHIP ON TUESDAY NOVEMBER 25, 2008. ON WEDNESDAY, NOVEMBER 26, 2008 KIA WAS ASKED FOR AND WAS GRANTED PERMISSION TO DRIVE OUR SEDONA HOME THAT EVENING IN AN EFFORT TO EXPERIENCE THE STALLING PROBLEM FIRSTHAND. WE WERE SUBSEQUENTLY ADVISED THAT THE VEHICLE STALLED FOR THE ADVISOR FIVE DIFFERENT TIMES. ON OR ABOUT DECEMBER 4, 2008 THE MAIN COMPUTER WAS REPORTEDLY REPLACED WITH A BRAND NEW MAIN COMPUTER TAKEN FROM A 2009 SEDONA ON THE LOT IN AN EFFORT TO RESOLVE THE PROBLEM. THE SERVICE ADVISOR ONCE AGAIN TOOK OUR SEDONA HOME AND BACK AND IT WAS REPORTEDLY RUNNING "BEAUTIFULLY" FOLLOWING THE REPLACEMENT OF THE MAIN COMPUTER. ON FRIDAY, DECEMBER 5, 2008 THE SEDONA WAS PICKED UP - THE PAPERWORK WAS NOT SIGNED AS THEY WANTED TO LEAVE IT OPEN UNTIL FOLLOW UP WAS MADE. AGAIN LESS THAN 24 HOURS LATER AFTER PICKING UP THE SEDONA THE SEDONA STALLED WHILE WE WERE DRIVING ON A BUSY STREET WITH SIX PEOPLE IN THE VAN. APPARENTLY THEY HAVE AT THE DIRECTION OF KIA CANADA TRIED SEVERAL CODES SINCE THEN. PROBLEM HAS STILL NOT BEEN DIAGNOSED AND VAN STILL AT KIA OVER ONE MONTH LATER! *TR