NHTSA Complaint #11505387 — 2008 KIA SEDONA

The contact owns a 2008 Kia Sedona. The contact stated that the key fob failed to open and unlock the doors as well as to deactivate the alarm system. The contact stated that the rear driver’s and passenger’s side windows failed to open fully, and the passenger’s side front door failed to close correctly as the chime and dome light remained on while driving. The contact stated to remedy the door failure her spouse placed a piece of metal between the door and the sensor to correct the failure. The rear passenger’s side sliding door also failed to connect with the sensor correctly as the door chime and dome light remained on. The check engine warning light would illuminate while driving at various speeds. The vehicle was taken to the dealer where the failure was unknown to the contact however, the contact stated that she was informed that the battery, air bag sensors, and four catalytic converters needed replacement. The vehicle was not repaired. The vehicle was taken to a radiator center where the failure was diagnosed as a relay that needed to be replaced. The vehicle was repaired. The contact stated that they had a SMOG test completed and was informed that only one catalytic converter had to be replaced. The catalytic converter was not replaced due to the cost. The contact stated that while her spouse was driving approximately 30 MPH, the brake was depressed, and the vehicle failed to stop as the brake started to pulsate. The contact stated that the vehicle collided with another vehicle. The contact stated that no injuries were sustained in either vehicle. The contact stated that the California Highway Patrol was contacted and was on the scene however, a report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The contact stated that she received notifications of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) in January of 2021. The dealer was notified and stated that the parts were not available as they had to order them. The