NHTSA Complaint #10252816 — 2005 SUZUKI XL-7

ON NOV.26, 2008 WHILE DRIVING ON THE FREEWAY @ 70 MPH, I EXPERIENCED A CATASTROPHIC ENGINE FAILURE WITH VIRTUALLY NO ADVANCE WARNING AND HAD TO EXIT THE FREEWAY IMMEDIATELY. AFTER COSTLY TOWING AND REPAIR CHARGES THAT I INCURRED FROM THE SUZUKI DEALERSHIP, I WAS TRAVELING ON THE FREEWAY AGAIN AND THE ENGINE FAILED FOR THE EXACT SAME REASON IT HAD FAILED FOR PREVIOUSLY. I WAS INFORMED BY THE SERVICE DEPT. OF THE SUZUKI DEALERSHIP THAT THE CAUSE OF THE ENGINE FAILURE WAS A BROKEN THERMOSTAT. THEY SUPPOSEDLY REPLACED BOTH HEADS, THERMOSTAT, AND VARIOUS OTHER MAINTENANCE ITEMS WERE DONE AS WELL. FROM THE TIME I RECEIVED MY VEHICLE BACK FROM THE DEALERSHIP UNTIL THE SECOND ENGINE FAILURE WAS 6 DAYS. I DID RECEIVE COPIES OF THE REPAIRS AND SERVICES THAT THEY PERFORMED IF YOU NEED THEM. THANK YOU. *TR